Your privacy is of utmost importance to Dan Towers. This Privacy Policy outlines how Dan Towers ("we", "us", or "our"), a real estate company based in Nigeria, collects, uses, discloses, and protects your personal information when you access or use our website and services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information in connection with your use of our Services:
1.1. Information You Provide Directly to Us
When you use our Services, you may provide personal information directly to us. This includes, but is not limited to:
- Account Information: When you create an account (as a buyer, seller, or agent), we collect your name, email address, phone number, password, and role (e.g., buyer, agent).
- Profile Information: You may choose to provide additional information for your profile, such as your profile picture, company name (for agents), bio, and other contact details.
- Property Listing Information: If you list a property, we collect details about the property, including address, price, description, features, images, videos, latitude, longitude, and contact information you wish to make public.
- Inquiry Information: When you submit an inquiry about a property, we collect your name, email address, phone number, and the content of your message.
- Communication Information: When you communicate with us directly, such as through email or our contact form, we collect the content of your communications.
1.2. Information We Collect Automatically
When you access or use our Services, we may automatically collect certain information about your device and usage, including:
- Log Data: Information your browser sends whenever you visit our Website. This Log Data may include your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Device Information: Information about the device you use to access our Services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: We may derive your approximate location from your IP address. If you use location-enabled features, we may collect more precise location information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Maintaining Services: To operate, maintain, and provide the features and functionality of our Website and Services, including displaying property listings, facilitating inquiries, and managing user accounts.
- Communication: To communicate with you, respond to your inquiries, provide customer support, and send you technical notices, updates, security alerts, and support and administrative messages.
- Connecting Users: To connect buyers and renters with sellers and agents through the inquiry system.
- Personalization: To personalize your experience on the Website, such as showing you relevant property listings based on your activity or saved searches.
- Improvement of Services: To monitor and analyze trends, usage, and activities in connection with the Services to understand how users interact with our Website and to improve our offerings.
- Marketing and Promotions: To send you promotional communications, newsletters, and other marketing materials that may be of interest to you (you can opt-out at any time).
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
- Compliance: To comply with applicable laws and regulations in Nigeria and enforce our Terms of Use.
3. How We Share Your Information
We may share your personal information in the following circumstances:
- With Other Users: If you submit an inquiry about a property, your name, email address, and phone number will be shared with the listing agent or seller so they can respond to your inquiry. If you are an agent or seller, the contact information you provide for your listing will be publicly visible.
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, customer service, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our users or others. This includes enforcing our agreements, policies, and Terms of Use.
We **do not** sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. The retention periods are determined on a case-by-case basis that depends on the type of information and the context in which it is collected.
6. Your Choices and Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
- Access and Correction: You may access and update your account information through your user profile settings.
- Opting Out: You may opt-out of receiving promotional communications from us by following the unsubscribe link in those communications or by contacting us directly.
- Deletion: You may request the deletion of your account and personal information, subject to certain legal obligations or legitimate business purposes that require us to retain certain information.
To exercise any of these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information. Cookies are small files placed on your device. We use cookies for various purposes, including:
- To enable certain functions of the Service.
- To provide analytics.
- To store your preferences.
- To enable advertisements delivery, including behavioral advertising.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies, or to notify you when receiving a new cookie. If you delete or ask to refuse cookies, please note that you might not be able to use some portions of our Services.
8. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
10. International Data Transfers
While Dan Towers is based in Nigeria, your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the bottom of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Last updated: May 19, 2025